Shipping Policy

Last updated: August 21, 2026

At Kyra Jewellers, we aim to deliver your jewellery safely and conveniently. This Shipping & Delivery Policy explains how your orders are processed and delivered when you shop through kyrajewel.com.

1. Order Processing

Orders are generally processed after the order has been successfully placed and payment has been confirmed.

We carefully pack each order before handing it over to our delivery partner.

2. Delivery Time

Orders are usually delivered within 1–7 business days after dispatch.

Delivery time may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping charges will depend on the order and delivery location.

4. Order Tracking

Once your order has been shipped, tracking information may be provided to you through the email address or other contact details provided during checkout.

You can use the tracking information to follow the progress of your shipment.

5. Delivery Delays

While we aim to deliver within the estimated timeframe, occasional delays may occur because of courier issues, weather, public holidays, high order volumes, or circumstances beyond our control.

If your order is significantly delayed, please contact us and we will assist you in checking the shipment status.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order cannot be delivered because of an incorrect, incomplete, or unavailable address, additional delivery arrangements or charges may apply.

7. Damaged or Missing Items

Please check your package carefully when it is delivered.

If your order arrives damaged, appears to have been tampered with, or an item is missing, please contact us as soon as possible with your order details and relevant photographs or videos so that we can investigate and assist you.

8. Contact Us

For questions regarding shipping or delivery, please contact us:

Kyra Jewellers
60, 1st Floor, Joseph Centre, Officers Colony,
Kamaraj Nagar 3rd St, Metha Nagar, Amainthakarai,
Chennai, Tamil Nadu 600029, India

Email: kyrajewellersofficial@gmail.com
Website: kyrajewel.com